Privacy Policy

1. Data controller

The controller of your data is Xentris LLC, located at 1501 N Meadow Rd, Merrick, NY 11566, United States. For any privacy inquiry, write to privacy@xentris.tech.

2. Data we collect

We collect only the data needed to run the site and handle your requests:

• Contact data you provide: name, email, company and the content of your messages when you use the contact form or write to us.
• Subscription data: your email address if you subscribe to our newsletter or communications.
• Account and payment data: if you create an account or engage a service, the data needed to manage it; payments are processed by third-party providers and we do not store your full card details.
• Data from conversations with artificial intelligence assistants or chatbots (including those published on third-party stores such as the OpenAI GPT Store), when you choose to use them.
• Technical and usage data: IP address, browser type, pages visited and data collected through cookies and similar technologies.

3. How we use your data

We use the information to:

• Respond to your inquiries and provide the services you request.
• Operate, maintain and improve the site and our services.
• Comply with legal obligations and prevent fraud or abuse.
• With your consent, send you communications or show you relevant content.

4. Legal basis

We process your data based on your consent, the performance of a contract or pre-contractual steps (for example, responding to a request), our legitimate interest in operating and improving the business, and compliance with legal obligations.

5. Who we share data with

We do not sell your personal data. We may share it with providers who serve us under confidentiality agreements, solely for the purposes described:

• Infrastructure and hosting providers (for example, Vercel).
• Artificial intelligence providers that process our assistants' queries (for example, OpenAI, Anthropic, Google or Microsoft), under their own policies.
• Analytics platforms (for example, Google Analytics) and advertising platforms (for example, Meta, TikTok and Google Ads), when active and with your consent.
• Email marketing and payment processing providers, when you use those services.
• Competent authorities when required by law.

5.1. AI assistants on third-party platforms

If you interact with our artificial intelligence assistants published on third-party platforms or stores (for example, the OpenAI GPT Store), the processing of your data on that platform is also governed by that provider's privacy policies. We recommend not sharing sensitive information with the assistants and reviewing the relevant platform's policies.

6. Cookies and similar technologies

We use cookies for the site to function and, with your consent, for analytics and marketing. You can manage your preferences from the cookie banner and in your browser. See our Cookie Policy for more detail.

7. Data retention

We keep your data only for as long as necessary for the described purposes or as required by law. When it is no longer needed, we delete or anonymize it.

8. Your rights

Depending on your jurisdiction (including the EU GDPR and California's CCPA), you may exercise the following rights by writing to privacy@xentris.tech:

• Access, correct or delete your data.
• Object to or restrict its processing and withdraw your consent.
• Request the portability of your data.
• File a complaint with the competent data protection authority.

9. International transfers

We operate from the United States and may process data on servers located in different countries. We apply appropriate safeguards to protect your data in any international transfer.

10. Minors

The site is not directed to minors and we do not knowingly collect data from minors. If you believe a minor has provided us data, contact us to delete it.

11. Changes to this policy

We may update this Privacy Policy. We will publish the current version on this page with its update date.

12. Contact

For any questions about this policy or the processing of your data, write to privacy@xentris.tech.